Terms and Conditions – Ohme Home EV charger
1. In these terms & conditions, Volvo Cars shall mean Volvo Car UK Limited, and Ohme shall
mean Ohme Operations UK Ltd.
2. Volvo customers who are consumers and purchase a Volvo XC60 Plug-in Hybrid stock car
from Volvo Cars between 1st October 2024 and 31
st December 2024 inclusive, and delivered by
31st December 2024 can receive one of the following chargers (“Ohme Home EV Charger”):
(a) a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard
installation; or
(b) a 7Kw Ohme ePod home EV charger (untethered) with standard installation.
(the “Offer”)
This Offer is subject to the terms and conditions set out below.
3. This Offer is open to UK residents, aged 18+.
4. To receive a Ohme Home EV Charger, you must be (a) a homeowner or (b) a renter with the
landlord's permission, and in each case have off -street parking at the property. You must be a
full time resident at the address where the Ohme Home EV Charger is installed.
5. This Offer is only available to consumers and not available to any business or corporate entities.
6. The Ohme Home EV Charger must be ordered from Ohme via Volvo Cars or a participating
Volvo Cars Retailer at the time of purchasing your retail Volvo XC60 Plug-in Hybrid
stock car. Please request the Offer at the time of vehicle purchase to ensure your order is
placed by Volvo Cars or the Volvo Cars Retailer. Ohme home EV Chargers
are not available retrospectively. Please speak to Volvo Cars or your Volvo Cars Retailer
for more information.
7. This Offer is subject to availability and Volvo Cars reserve the right to withdraw this offer at any
time.
8. Ohme's standard terms and conditions of sale shall apply in relation to the Ohme Home EV
Charger supplied under this Offer. App download and compatible equipment required. Not for
commercial use. Please visit
https://www.ohme-ev.com/terms-and-conditions for further
information. Volvo Cars are not the manufacturer or supplier of the Ohme Home EV Chargers
and will not accept any responsibility in connection with the Ohme Home EV Charger or be
liable for any loss suffered by a customer who participates in the Offer. Customers should
contact Ohme in this regard.
9. The Ohme Home EV Charger included in the offer is either a 7kW Ohme Home Pro (tethered)
with standard installation only or 7kW Ohme ePod (untethered) with standard installation only.
The availability of standard installation depends on various factors including the age and
condition of the existing wiring at the property and the location of the nearest electricity
point/meter. To find out whether you are likely to qualify for standard installation, please click
here;
10. Standard installation is subject to survey.
11. Supply, installation and maintenance of the Ohme Home EV Charger will be subject to a
separate contract between the customer and Ohme. Neither Volvo Cars, nor any Volvo Cars
Retailer can accept any responsibility in connectionwith that contract and any customer queries
or claims must be directed to Ohme. Customers will need to liaise directly with Ohme in
connection with survey and installation.
12. Any costs, for example, late cancellation fees, aborted visits, physical home surveys, additional
accessories, home EV charger upgrades, non-standard installation and/or additional installation
works, must be paid for by the customer.
13. If the customer rents their property, they are responsible for obtaining the landlord's permission
for the installation. All other permissions and consents are also the responsibility of the
customer.
14. The Ome Home EV Charger is only available for installation at a residential address owned by
the customer (or rented by the customer, with the landlord's permission) with off-street parking
and electrical capacity suff icient to support the home EV charger (unless otherwise agreed
specifically with Ohme).
15. Ohme Home EV Chargers are non-transferable and non-refundable and there is no cash or
other alternative available under this offer. However Volvo Cars has the right to include a
different home EV charger and installation within the offer.
16. If a qualifying vehicle for the Offer is cancelled and an alternative retail Volvo XC60 Plug-in
Hybrid stock car is not repurchased in place of the cancelled vehicle after installation of
the Ohme Home EV Charger, then the customer will be liable to repay Ohme the fees
paid by Volvo Cars in connection with the Ohme Home EV Charger and standard
installation. If the customer cancels the qualifying purchase before the installation has taken
place then no charges will be made and they will no longer be entitled to a Ohme Home EV
Charger with standard installation through this Offer. This does not affect customers' statutory
rights.
17. For customers who are eligible for the Government electric vehicle (EV) chargepoint grant
(worth up to £350 – only available to homeowners who live in flats and consumers in rental
accommodation), Volvo Cars will fund the remaining cost of the Ohme Home EV Charger with
standard installation after the OZEV grant has been applied. Ohme will identify customers who
are eligible and will support them through the grant application process.
18. Your personal data, including your name, postal address, email and telephone contact details,
and including the make, model, vehicle identification number (VIN), order number, finance
proposal number and delivery date of the vehicle being supplied to you, will be shared with
Ohme Operations UK Ltd to process this offer. In addition, that personal data, together with
installation details and status of the selected Ohme Home EV Charger and any related
information concerning your eligibility to receive this offer, will be disclosed by us and/or Ohme
to Volvo Cars, in connection with the validation by Volvo Cars of your eligibility to receive this
Offer. For further details of how and why your personal data is processed, please refer to the
Volvo Cars Privacy Notice, at
https://www.volvocars.com/uk/legal/privacy/privacy-customer- privacy-policy, Please also refer to the privacy policy of Ohme at https://ohme-ev.com/privacy-policy/ for details of the processing undertaken by Ohme
