Full job description

Service Manager- Volvo Wakefield

Riverside has been and continues to go through a period of controlled growth, so we are now looking for an experienced Service Manager for our Volvo dealership in Wakefield, to take our service department to the next level.

The Company – Who will I be working for?

Established in 1982, we are an independently owned business that prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Barnsley, Hull, and Leeds. Our dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.

As authorised Volvo, SEAT, CUPRA, Honda & Used Car dealers we have specialist Sales Executives, Aftersales Advisors, and Technicians to assist our customers with any query that they may have.

We constantly seek to attract highly motivated individuals that want to work as part of a team and share in the commitment, responsibility, accountability, and discipline required to achieve our Vision.

The Role – What you’ll be doing

You will lead and manage the Service team to ensure the effective delivery of our excellent aftersales services to our customers. We are looking for someone who thrives on meeting deadlines and takes pride in running a smooth operation.

You’ll be a natural problem solver who constantly seeks to improve the way we do things, by utilising your experience of the motor trade, and by motivating and engaging with the team.

You’ll do this with:

• Your in-depth motor trade/aftersales experience
• Strong leadership skills
• A concern for standards
• Being customer focused
• Exceptional organisational and time-bound skills
• Being positive and self-motivated

You must also hold a full UK driving licence.

Why Riverside Motor Group

• Company Car
• Sick pay
• Staff discounts
• Bonus
• Prestige workspace
• Refer a Friend
• Recognition initiatives
• Free tea and coffee
• Cycle to Work
• Career opportunities across the Group

Riverside Motor Group is an equal opportunity employer. We believe that having a diverse team is what ensures we are ahead of the game. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

We do not discriminate against staff on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, and we do not tolerate such discrimination by anyone working for or with us.

Job Types: Full-time, Permanent

Additional pay:

• Commission pay
• Performance bonus

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Peel Avenue, WF2 7UA: reliably commute or plan to relocate before starting work (required)

Experience:

• Service Advisor: 3 years (required)

Work Location: In person

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