As Riverside Motor Group continues to grow, so do our opportunities
We are now looking for a Parts Advisor to join the team at our Volvo dealership in Hessle, Hull. We offer full-time hours and a competitive salary (subject to experience).
The Company – Who will I be working for?
Established in 1982, we are an independently owned business that prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Barnsley, Hull, and Leeds. Our dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.
As authorised Volvo, Polestar, SEAT, CUPRA, BYD, Honda & Used Car dealers we have specialist Sales Executives, Aftersales Advisors and Technicians to assist our customers with any query that they may have.
We constantly seek to attract highly motivated individuals that want to work as part of a team and share in the commitment, responsibility, accountability, and discipline required to achieve our Vision.
The Role – What you’ll be doing
Using your excellent skills, experience, and motivation you will deliver an outstanding service to the business and all of its customers.
You will be responsible for sourcing and supplying parts to our workshop, retail and trade customers whilst also ensuring the smooth running of the parts department on a day to day basis.
Your ability to problem solve whilst keeping calm under pressure in a fast-paced customer focused environment will be key.
If you’re proud of your skills, your professionalism and eager to learn, then we would like to talk to you.
Day-to-day duties
- Identifying parts required for vehicles using manufacturer parts catalogues
- Ordering parts from internal and external sources
- Picking and packing parts for internal, retail and trade customers
- Communicating with and supporting the workshop
- Providing a quick and accurate service to our customers
- Invoicing and return handling
- Reviewing digital communications for customers
- Stock control
You’ll do this by:
- Been target driven
- Concern for standards
- Flexibility
- Working in a team but also individually
- Providing outstanding customer service
- Basic IT literate
- Driving Licence (preferred but not essential)
- Monday to Friday and alternate Saturday mornings
Why Riverside Motor Group
- Manufacturer and inhouse training and development
- Career opportunities across the Group
- Recognition initiatives
- Bonus
- Sick pay
- Prestige workspace
- Staff discounts
- Free tea and coffee
- Cycle to Work Scheme
- Refer a Friend
Riverside Motor Group is an equal opportunity employer. We believe that having a diverse team is what ensures we are ahead of the game. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
We do not discriminate against staff on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, and we do not tolerate such discrimination by anyone working for or with us.
Job Types: Full-time, Permanent
Pay: £27,000.00-£31,800.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
Ability to commute/relocate:
- Hessle: reliably commute or plan to relocate before starting work (required)
Experience:
- parts advisor: 3 years (preferred)
Work Location: In person
