Job Introduction
Due to continued growth, Riverside Motor Group is looking to recruit a Fleet Administrator to join our industry-leading, award-winning Business & Fleet Department in Doncaster.
Established in 1982, Riverside Motor Group is an independently owned business that prides itself on outstanding customer service. We’ve worked hard to create a warm, courteous, and professional environment, providing an exceptional car buying and ownership experience. Our fleet department is a fundamental part of our business and one we are hugely proud of — making this an ideal opportunity for someone looking to progress their career within a highly respected team.
Role and Responsibilities
As a Fleet Administrator, you will play a core role in the success of our fleet operations, supporting a busy corporate sales team and ensuring our customers receive a seamless experience. Day-to-day responsibilities will include:
- Processing new vehicle orders with accuracy and efficiency.
- Registering, taxing, and invoicing vehicles in preparation for delivery.
- Raising workshop and valet preparation instructions.
- Keeping customers updated on order progress and expected arrival dates.
- Liaising with internal teams to ensure vehicles meet customer requirements.
- Assisting with customer specification and lead time queries.
- Contacting customers to arrange deliveries.
- Checking and reconciling manufacturer support payments on new registrations.
- Maintaining accurate records and administration throughout.
About You
We are looking for a motivated and detail-oriented individual who thrives in a fast-paced environment:
- Previous experience in vehicle sales administration or fleet administration would be advantageous, but not essential — training will be provided.
- Proven background in a busy administrative role with high attention to detail.
- Excellent communication skills with a strong focus on customer service.
- Computer literate, with solid knowledge of Microsoft 365 (especially Excel and Outlook).
- Highly organised, able to prioritise workload, and capable of working under pressure to meet deadlines.
- A positive, proactive approach with the ability to work independently and as part of a team.
- Enthusiasm and determination to succeed are just as important as industry knowledge.
Why Join Us?
- Be part of an award-winning, industry-leading fleet team.
- Work in a supportive environment with training and career progression opportunities.
- Join an independently owned business with a strong reputation and customer-first approach.
- Play a vital role in delivering a high-level customer experience to our corporate partners.
Job Type: Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
Ability to commute/relocate:
- Doncaster DN2 4QY: reliably commute or plan to relocate before starting work (required)
Experience:
- Fleet Administrative: 1 year (required)
Work Location: In person
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