LOVE ME OR LEAVE ME
A CHANCE TO TRACE EACH CURVE
Commit to the CUPRA Born and have 100 days to fall in love.
LOVE SHOULDN'T BE RUSHED
We're confident you'll love the all-electric CUPRA Born. If not, with LOVE ME OR LEAVE ME, simply return it back to us within the first 100 days.
In fact 94% of CUPRA EV owners are happy that they switched to an EV - and zero said that they would go back to a petrol or diesel car. Read our EV Perceptions Whitepaper for more interesting facts.
Process & eligibility
If you don’t fall in love with your CUPRA Born*, then let us know. Your Retailer will inspect the vehicle and we'll arrange a refund depending on your initial finance method.
PCP customers
We refund your advanced payment (cash deposit and/or part exchange equivalent) and settle your finance contract on your behalf. We retain 3 months finance payments for fair wear and tear and deduct any additional damages.
Cash customers
We refund the amount paid for the vehicle less 3% for fair wear and tear and deduct any additional damages.
*This route cannot be used for faulty vehicles, as we have a separate process for that. Your CUPRA Retailer will be able to support on this.
The 100-day return is available to retail customers purchasing an in stock CUPRA Born. Factory orders are excluded. Purchases must be using either cash or on Solutions PCP.
Contact your Retailer. Your Retailer will inspect the vehicle and we'll arrange a refund depending on your initial finance method.
PCP customers
We refund your advanced payment (cash deposit and/or part exchange equivalent) and settle your finance contract on your behalf. We retain 3 months finance payments for fair wear and tear and deduct any additional damages.
Cash customers
We refund the amount paid for the vehicle less 3% for fair wear and tear and deduct any additional damages.
*This route cannot be used for faulty vehicles, as we have a separate process for that. Your CUPRA Retailer will be able to support on this.
Your CUPRA Retailer will inspect your car for any damage. An excess mileage charge will be levied if your actual mileage exceeds the pro-rata mileage from your finance contract.