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The Financial Services Authority (FSA) is the independent regulator of financial services. Use this information to decide if our services are right for you.

Riverside Eastern Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the FSA (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

Riverside Eastern Ltd only offer MOT Insurance, Regulated MBI Warranty and Rescue and Recovery Assistance from single insurers.

Details of insurers may be provided on request.
Riverside Eastern Ltd offer products from a range of insurers for Finance GAP, Return to Invoice GAP.

You may ask us for a list of insurers we offer insurance from.
We do not charge fees for our insurance related services.

Riverside Eastern Ltd only offer insurance from a limited number of insurers. A List of these insurers is available on request. No additional fees will be charged for this service.

You WILL NOT receive advice or a recommendation from us for insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We always aim to provide a first class service, however if you have any cause for complaint any enquiry can be raised by either email, in writing or by telephoning The Compliance Officer, ITC Compliance Limited, Monarch Court, Emersons Green, Bristol, BS16 7FH, complaints@itccompliance.co.uk, 0845 177 22 66. Should you remain dissatisfied you have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0845 080 1800. You may be entitled to compensation should we be unable to meet our liabilities as an insurance intermediary under the Financial Services Compensation Scheme. Your entitlement to compensation will depend upon the type of business and the circumstances of your claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit or for compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from FSCS.

Details of ITC Compliance Limited's authorisation can be confirmed by contacting the FSA on 0845 606 1234 or by visiting the FSA's website http://www.fsa.gov.uk/Pages/register.

Confidentiality and Data Protection
Your information will only be disclosed to third parties in the normal course of arranging and administering any insurance contract(s) and to ITC Compliance Limited for the purposes of monitoring and/or enforcing compliance with any regulatory rules/codes.

Riverside Eastern Ltd
a: Main Street, Seamer, Scarborough, North Yorkshire, YO12 4QD
tel: 01723 862242 fax: 01723 863132