Complimentary accident aftercare service for all Mitsubishi drivers following an accident, regardless of who the customer is insured by. Available 24 /7, liaising with the customer insurance company to manage the entire claim process, vehicle recovery to Mitsubishi approved repair centre and a courtesy car provided.
|Key Benefits||Mitsubishi First||Most UK insurers|
|Repaired using only Mitsubishi-approved parts and panels||Yes||No|
|Repaired only at a Mitsubishi Approved Repair Centre||Yes||No|
|Safeguards your Mitsubishi’s mechanical, body and anti-corrosion warranty||Yes||No|
|A repair that maintains your Mitsubishi’s safety standards by fitting Mitsubishi-approved parts||Yes||No|
|Free nationwide vehicle recovery to a Mitsubishi Approved Repair Centre||Yes||No|
|Free courtesy car for all accidents, when repaired by a Mitsubishi, Approved Repair Centre||Yes||No|
|Arrange a replacement vehicle if yours is written off or stolen||Yes||No|
|A repair that helps to protect your Mitsubishi’s residual value and re-sale appeal||Yes||No|
|Guaranteed quality of the repair||5 years||3 years|
|Keeps your Mitsubishi 100% Mitsubishi||Yes||No|
Most UK motor insurers do not guarantee to fit Mitsubishi-approved parts and will repair your vehicle at their nominated repairer. This could affect the warranty, safety standard and resale value of your vehicle.
MITSUBISHI FIRST exercises your right to a repair at a Mitsubishi Approved Repair Centre, where only Mitsubishi-approved parts are fitted – helping to protect your Mitsubishi’s safety rating, warranty, residual value and original driving pleasure. In other words, we keep your Mitsubishi 100% Mitsubishi.
No. Once you call MITSUBISHI FIRST we will notify your insurer of the accident and which Mitsubishi Approved Repair Centre your Mitsubishi is to be repaired at. If you don’t call MITSUBISHI FIRST, your insurer will dictate where your vehicle will be repaired and it will be too late for you to exercise your right to have your Mitsubishi repaired at a Mitsubishi Accident Repair Centre.
This is a FREE service to all Mitsubishi drivers – there’s no catch. We simply manage the claim on your behalf. When an accident is not your fault we recover all costs from the other party’s insurer. Similarly, there is no extra cost if the accident was your fault. Assuming that you are comprehensively insured, your only cost is any uninsured cost, such as policy excess.
When you call us you will not need to fill in a claim form as we will do this for you over the telephone. In the event that you are missing some details, we will investigate and make enquiries.
How will Mitsubishi and my insurer agree on the cost of the repair?
We approve all repair costs with your insurer. The assigned Mitsubishi Accident Repair Centre submits an estimate of the repair cost for your insurer’s approval before proceeding with the repair. Costs for completing repairs are standardised.
If I call Mitsubishi First will it increase my next insurance premium?
For any accident, no matter how big or small, you should always call MITSUBISHI FIRST. We will arrange your Mitsubishi repairs with no hassle or inconvenience.